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Microsoft Surface…. dark gray screen with backlight after the update was carried out.....I had arrived Wednesday at 5:55 p.m. and although they wanted to close immediately, they both took time for me and my problem. Now there was the following problem with Thursday „national holiday“ and that only Friday would be time for the repairs, because after that you have 2 weeks of holiday. But they still wanted to try to solve my problem on Friday and definitely contact me. But since I couldn't pick it up during opening hours on Friday, I was immediately offered the opportunity to pick up my Surface from the neighboring shop, and I could also pay by bank transfer. I was wonderfully satisfied. No sooner said than done, I was contacted by SMS on Friday that my Surface was fine again and I could pick it up, then I also got a call and that it would cost €50. so after just one day of repairs I picked up my surface at the neighboring store and everything was fine! Everything to your complete satisfaction!Thank you very much your great support guys!Nice greetings for your, the german Thomas 👍😉

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